Privacy Policy
Last updated: 21 August 2026
This policy explains how Shamna Ponnath Valappil, Senior Insurance Officer at Gargash Insurance Services LLC, collects and uses personal data submitted through this website (insurewithshamna.com), in line with the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL").
1. Who is responsible for your data
This is the personal portfolio site of Shamna Ponnath Valappil, who works as a Senior Insurance Officer at Gargash Insurance Services LLC. Enquiries submitted through this site are handled by Shamna in the course of her role at Gargash Insurance Services LLC, a UAE-licensed insurance broker regulated by the Central Bank of the UAE.
2. What data we collect
When you use the contact form or chat assistant on this site, we may collect:
- Your name, phone number, and email address
- The type of insurance you're interested in, and any message you provide
- How you found this site (if you choose to tell us)
If you go on to request a quote or policy, you may separately share documents such as your Emirates ID, passport copy, vehicle registration, or trade licence — usually over WhatsApp or email, not through this website's form.
3. Why we collect it
We only use your data to respond to your enquiry, prepare and discuss insurance quotes, and — if you proceed — to arrange or service a policy on your behalf. We process this data on the basis of your consent, given when you submit the form or start a conversation with us.
4. Who your data may be shared with
To provide a quote or arrange cover, your details may be shared with Gargash Insurance Services LLC and the relevant insurance company or companies you choose to proceed with. We do not sell your data to third parties.
5. How long we keep it
We retain enquiry data for as long as needed to respond to you and, if you become a client, for as long as required to service your policy and meet regulatory record-keeping obligations. If you'd like your data deleted sooner, contact us using the details below.
6. Your rights
Under the PDPL, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where applicable
- Object to your data being used for direct marketing, at any time
- Withdraw consent for processing at any time
- File a complaint with the UAE Data Office if you believe your rights have been breached
7. Cookies and the chat assistant
This site does not use advertising or tracking cookies. Messages you send to the on-site chat assistant are processed to generate a response and are not used for marketing profiling.
8. Contact us
To ask a question about this policy or exercise any of your rights, email Sales@insurewithshamna.com or shamna.v@gargashinsurance.com.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the latest version.